Prescriptions

 Ways to order repeat prescriptions are the following:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system - Patient Access
• request through pharmacy 
• or alternatively please collect and fill in a prescription request form at the reception desk and hand to a receptionist .

Please note - we do not accept repeat prescription requests over the phone or via email.

From 2nd January 2026, same day medication requests will no longer be accepted. Urgent requests may be issued at the discretion of the duty doctor but we ask that all requests are made in a timely manner.

Please allow two working days for your prescription to be reviewed and issued 

Please allow your pharmacy 1-3 working days to prepare your medications once the prescription has been sent by the GP. 

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy:

• on the app or website where you order repeat prescriptions
• at your GP practice

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

For further information on:

• Choosing a pharmacy or other dispenser
• Cancelling or changing your choice of pharmacist or dispenser
• What can I do if I'm unhappy with the process?

Go to Electronic Prescription Service

If you have questions about your medicine, we ask that you approach your local pharmacists intitially. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• please call us on 02084931630 

We will issue a maximum supply of 3 months medication if you are travelling abroad for a prolonged period of time.

Please note that some medications can legally only be prescribed for one month e.g controlled drugs, regardless of how long you may be away.

If you are away for longer than 3 months, it is your responsibility to source your medication locally.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (nhs.uk).

For more information on prepayment certificate, please click on the link below 

https://www.nhs.uk/nhs-services/prescriptions/save-money-with-a-prescription-prepayment-certificate-ppc/

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.

Conditions they can offer prescription medicine for are:

• impetigo (aged 1 year and over)
• infected insect bites (aged 1 year and over)
• earache (aged 1 to 17 years)
• sore throat (aged 5 years and over)
• sinusitis (aged 12 years and over)
• urinary tract infections (UTIs) (women aged 16 to 64 years)
• shingles (aged 18 years and over)

If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other health professional if needed. They will also update your GP health record, but your information will not be shared with anyone else.

Most pharmacies can provide prescription medicine for these conditions but contact them before visiting to check.

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.