Appointments

If you need an urgent Doctor's appointment please ring us on 02084931630  Monday-Friday between 8-8.30am, so you may be given an emergency appointment, minor ailments referral or a prescription. 

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

• use our online system - Patient Access
• phone us on 0208 493 1630 Monday to Friday from 8.30am
• visit the surgery and speak with a receptionist, Monday to Friday from 8am
• use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Please arrive to your appointment on time. If you are more than 10 mins late you will loose your allocated slot. Once you arrive you must login your self using the touch screen monitor available in the waiting area. To do this touch the start button, then press the Male or Female buttons, followed by your month and day of your date of birth. The screen will show your full name, if this is you please press YES and you will be fully logged in.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you have booked an appointment with a Doctor, Nurse or other member of staff, it is really important to let us know if you need to cancel it,  so that someone else could benefit .

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• using the GP online system – Patient Access
• phone us on 0208 493 1630 Monday to Friday from 8am
• reply CANCEL to your appointment reminder text message

Need to see a GP or nurse in the evening or at the weekend?

Appointments are now available for all patients registered at any Haringey practice.

Monday to Friday: 6:30pm to 8:30pm

Saturday and Sunday: 8am to 8pm

Contact your GP practice or call 0330 053 9499 during the above hub opening hours to book an appointment at one of three locations. Please note opening hours will vary between hubs: 

• Bounds Green Group Practice, Gordon Road, London N11 2PF
• Somerset Gardens Family Health Centre, 4 Creighton Road, London N17 8NW
• Queenswood Medical Practice, 151 Park Road, London N8 8JD

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

If you need medical help now, use NHS Online 111 or call 111.

NHS Online 111 is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need a chaperone
• if you need an interpreter
• if you have any other access or communication needs