Keeping our practice safe and respectful

Keeping our practice safe and respectful

Our team is here to help you and is committed to treating every patient with kindness, courtesy and respect.

Unfortunately, we have recently experienced an increase in abusive and unacceptable behaviour towards our staff.

We operate a zero-tolerance policy towards abusive, threatening, discriminatory or aggressive behaviour. Such behaviour will not be tolerated and may result in action being taken in accordance with the NHS Zero Tolerance Policy.

Thank you for helping us maintain a safe, respectful and welcoming environment for our patients and staff.

Page last reviewed: 28 July 2026