Changes to Our Online Consultation System

From 20 May 2026, Tottenham Health Centre will be moving from Accurx online forms to eConsult as our new online consultation system.

eConsult will allow patients to contact the practice online for:
- medical advice and assessment
- administrative requests
- fit notes and medication queries
- directing patients to the most appropriate clinician or service

 

Please see the link below for more information:

 

Over the coming weeks we will increasingly encourage patients to submit requests online where appropriate, helping us improve access and ensure requests are managed as efficiently and safely as possible.

Patients who are unable to use online services can still contact the practice by telephone, and our reception team will continue to support patients who need assistance.

Further information about these changes will be shared shortly.

Frequently Asked Questions

Why are you changing from Accurx to eConsult?
We are introducing eConsult to provide a more structured online consultation system and to help ensure patients are directed to the most appropriate clinician or service as quickly as possible.

Can I still telephone the practice?
Yes. Patients who are unable to use online services can still contact the practice by telephone.

Do I need to use eConsult for all requests?
We will increasingly encourage patients to contact us online where appropriate. Further information about how requests will be managed will be shared shortly.

What types of problems can I use eConsult for?
You can use eConsult for many medical and administrative requests, including symptoms, medication queries, sick notes, test result queries and general advice.

What if I cannot use online forms?
Our reception team will continue to support patients who are unable to access online services.

Is eConsult secure?
Yes. eConsult is a secure NHS-approved online consultation platform used by GP practices across the UK.